Working together through the COVID-19 outbreak

Update Tuesday 7 April 2020: COVID-19 is causing some level of uncertainty. Please call 9796 1612 to confirm pricing on placed orders.

Update Wednesday 1st April 2020: For many of us, working from home is no longer an option: it is a necessity to slow the spread of COVID-19, so Access Direct will now deliver to your door!

Updated Friday 20th March 2020:

As you would be aware, the coronavirus outbreak has created a growing impact on businesses throughout the world over the last few weeks, with long-term effects yet to be fully realised.

We understand that there are genuine frustrations within supply chain networks in relation to availability of products such as sanitiser, hand towel and toilet paper products, and we cannot express how grateful we are for the patience and understanding that our customers have demonstrated. Your ongoing support is invaluable to us as a proudly Australian small business and enables us to continue supporting our staff and their families.

At this time, a number of items are out of stock and we are working closely with our suppliers in response to unprecedented demand for these essentials.

Due to a large backlog of orders:

  • We are unable to fill new orders of hand sanitiser, toilet tissue or disinfectants until further notice.
  • We are currently experiencing unusually long delivery delays, but are doing all we can to ensure you receive your order as soon as possible.

We understand completely how important it is for you to receive timely deliveries, so our team at Access Direct are working around the clock to fill current orders and back orders. Your best interests are genuinely our number one priority.

As a preventive measure for the health and safety of our customers and staff:

  • No pick-ups will proceed unless by special arrangement.
  • No cash payments will be accepted for orders.

As the situation develops, we will keep you informed as to availability of essential supplies. For now, we ask for your continued understanding and patience as we work diligently to keep your workplace stocked throughout this difficult time.

Stay safe and look after each other. Together we will get through this challenge!

If you have any concerns, please contact us.

Image by Free-Photos from Pixabay

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